iebet Frequently Asked
Questions FAQ
All questions about deposits, withdrawals, bonuses, and responsible gambling answered clearly in one place.
This FAQ page is here to help iebet players clearly understand questions that come up while playing — such as how long a deposit takes, how to claim a bonus, and how much you need to withdraw. If you can't find your answer here, you can contact the iebet support team directly via 24/7 live chat, which is available in Burmese. This FAQ will also help you better understand how iebet puts player fund safety, fair play, and player protection first.
Questions About Withdrawals
Yes — when withdrawing from iebet, you can only use a KBZPay, Wave Money or AYA Pay wallet that matches the name used to open your account. Transfers to a third party's wallet are not allowed — this is a security measure to protect your funds. If the wallet name does not match, please contact support in advance.
To withdraw bonus funds, you must meet the 25x wagering requirement. For example — if you received a bonus of 20,000 Ks, you must wager 20,000 Ks × 25 = 500,000 Ks before you can withdraw the bonus. Funds from your deposit can be withdrawn before the wagering requirement is met — simply submit a withdrawal request and it will be processed.
Withdrawals are normally processed within 30 minutes to 3 hours. Once you submit a request and it passes the system check, it will be completed successfully. This timeframe applies at any time of day or night in Myanmar Standard Time (MMT). If your withdrawal has not arrived after 3 hours, please contact support.
Yes. iebet's withdrawal service runs 24/7, so you can submit a request at any hour — weekends and public holidays included. The standard processing time of 30 minutes to 3 hours applies equally whether it is a Thursday evening or a Sunday morning.
To withdraw at iebet, you must have a minimum of 30,000 Ks in your account. If your balance has not reached that amount yet, keep playing until it does before submitting a request. For the maximum withdrawal amount, contact support.
Responsible Gaming
You must be 21 years of age or older to play at iebet. Anyone under 21 is not allowed to open an account. You may browse the site, but you will not be permitted to participate in any real-money games. This 21+ rule is strictly enforced.
If gambling is affecting your life or finances, you can reach the iebet support team anytime via 24/7 live chat. We can help you set time limits, place deposit limits, or temporarily suspend your account. Always put responsible gaming first — read more on the Responsible Gaming page.
Yes — players at iebet can set their own daily or weekly deposit limit. It is a tool to help you manage your gambling, and it can be adjusted through account settings or via support. Lowering a limit takes effect immediately; increasing one may take longer to process.
A cooling-off period is a way to temporarily close your account for a chosen length of time — for example 24 hours or one week. You can request this at iebet by contacting the support team. It is a good option for anyone who wants a short break from gambling.
Self-exclusion is a decision you make to have your account closed for a longer period. Contact iebet support to request self-exclusion, and your account will remain closed until that period ends. iebet handles this request with full respect for your decision.
Deposit FAQs
To deposit with Wave Money, log in to your iebet account, go to Deposit, select Wave Money, and enter the amount. Transfer from your phone to the Wave Money number shown, then copy the transaction ID and confirm. Your account will be credited shortly. Note that the minimum deposit is 5,000 Ks.
iebet offers 4 deposit methods — KBZPay, Wave Money, AYA Pay and bank transfer. All methods start from a minimum of 5,000 Ks and are available 24 hours a day. Choose whichever works best for you.
If your account has not been credited more than 30 minutes after your deposit, contact iebet support via live chat with your transaction ID or a screenshot. The 24/7 team will investigate and resolve it quickly. If you do not have a screenshot, you can retrieve one from your bank or wallet app.
The minimum deposit at iebet is 5,000 Ks, and this applies equally to KBZPay, Wave Money, AYA Pay and bank transfer. Deposits below 5,000 Ks will not be accepted by the system. Note that your first deposit also qualifies you for the welcome bonus.
iebet does not charge any deposit fees. The exact amount you deposit will be credited to your account. For any fees that KBZPay may apply under their own transfer policy, you can check directly with KBZPay. For anything iebet-related, you can contact support.
Member Offers
No — the welcome bonus is available once per player. If you try to claim it again by opening a new account, the system will detect and block this, and your account may be closed. Note that the welcome bonus is only available on your first deposit.
With the iebet referral program, when you invite a friend and they make their first deposit, you will receive 5% of that deposit as a bonus (up to a maximum of 30,000 Ks). On top of that, you will continue to earn 0.3% of your friend's valid bets as a weekly commission. Invite your friends — both of you benefit.
When you log in to your iebet account and make your first deposit, you will automatically receive the welcome bonus. Your deposit is matched 100%, up to a maximum of 100,000 Ks. No bonus code needed — it applies automatically on your first deposit. Deposit as little as 5,000 Ks and the bonus is yours straight away.
A 25x wagering requirement means you need to wager the bonus amount 25 times before you can withdraw it. Example 1 — deposit 20,000 Ks → bonus 20,000 Ks → balance 40,000 Ks → wagering 20,000 Ks × 25 = 500,000 Ks must be wagered. Example 2 — deposit 220,000 Ks → bonus 100,000 Ks → wagering 100,000 Ks × 25 = 2,500,000 Ks. Note that the 25x is calculated on the bonus amount only, not your deposit.
Most games including slots, live casino (Baccarat, Roulette, Dragon Tiger), and fish shooting games will count towards wagering. Each game may have a different contribution rate, so you can check via the promotions page or through support. Slots generally have the highest wagering contribution rate.
Yes — iebet has 3 VIP tiers: Bronze (weekly cashback up to 0.4%), Silver (up to 0.8%), and Gold (up to 1.2%). The more you play, the higher your tier, and as your tier increases you will receive more cashback and exclusive offers.
Still can't find your answer?
If you have a question not covered in this FAQ, the iebet support team is always ready to help in Burmese via 24/7 live chat. You can also reach us by email: [email protected]
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