iebet's Privacy Policy
This page clearly explains how iebet handles, protects, and uses your personal information.
Introduction — Purpose of the Policy
iebet is an online gaming platform designed for players in Myanmar. We take players' personal information seriously and make protecting it a priority. This Privacy Policy explains what information iebet collects, how it is used, who it is shared with, and how your privacy rights are maintained.
iebet uses SSL encryption to securely store players' personal and financial information. Please read and understand this policy before continuing to use the platform.
Information We Collect
When a player creates an account on the iebet platform and uses our services, the types of information we collect are as follows.
Personal Information
- Full name
- Date of birth (for 21+ age verification)
- Email address
- Contact phone number
- National ID card number (when verification is required)
Financial Information
- Deposit / withdrawal records
- KBZPay, Wave Money, AYA Pay numbers
- Bank account details
- Payment transaction history
Technical Information
- IP Address
- Browser Type and Version
- Device ID and Operating System
- Access Time and Date
- Cookies and Tracking Data
Gaming Information
- Game History
- Bonus Claim and Usage History
- Play Time and Gaming Patterns
- Preferred Game Types
How We Collect Information
iebet collects information through the following methods.
Direct Submission
Information that players provide when creating an account — such as name, email, phone number, and bank details — is collected directly. Payment information submitted when making a deposit is also collected this way.
Automatic Collection
While you use the platform, information about your device, browser, IP address, and gaming patterns is automatically recorded using cookies and tracking technologies. These technologies support platform security and help the platform recognise returning players.
Collection from Third-Party Services
Verification data related to players may be received from trusted partner companies for KYC (Know Your Customer) checks, fraud prevention, and payment processing.
How We Use Your Information
The information we collect is used only for the purposes listed below. It will not be used for any purpose not stated in this policy.
- Account Management: Opening, verifying, and securing player accounts
- Financial Transactions: Processing deposits and withdrawals, and maintaining payment records
- Customer Support: Providing assistance via 24/7 live chat and email
- Security: Preventing fraud, combating financial crime, and fulfilling KYC requirements
- Responsible Gaming: Monitoring gaming patterns and identifying problem gambling behaviour
- Service Improvement: Analysing data to improve platform features and performance
- Legal Obligations: Ensuring compliance with applicable laws and regulations
Data Sharing Policy
We do not disclose players' personal information to anyone except in the limited circumstances described below.
Service Providers
Only information directly relevant to the task is shared with companies that provide payment processing, KYC verification, fraud prevention, and IT services. These companies operate under our data protection standards and with a full agreement in place.
Legal Requests
When a legitimate request is made by the relevant legal authorities, only the information required to comply with the law will be disclosed. Before doing so, we will verify that the request is legally valid.
With Player Consent
We will only share a player's information with other services we refer to when that player gives explicit consent. This consent can be withdrawn at any time.
Cookies and Tracking Technology
The iebet platform uses cookies to create a good player experience.
Essential Cookies
These are session cookies that are strictly necessary for the platform to function correctly. Disabling these cookies may affect platform functionality.
Functional Cookies
These cookies help remember a player's preferences, language selection, and favorite games.
Analytics Cookies
These collect usage statistics to analyze how the platform is used and improve our service.
A player can disable cookies in their browser settings. However, please note that disabling essential cookies may cause some platform features to stop working.
Data Security Measures
iebet uses a range of technical and administrative security measures to protect players' personal information and financial data.
- SSL/TLS Encryption: All data transfers between the player and server are encrypted
- Access Control: Access to player data is strictly limited and logged
- Data Minimization: Data will not be stored longer than necessary
- Breach Prevention: Technologies to detect data breaches are always in use
- Staff Training: Staff who handle data are trained in line with personal data protection guidelines
In the event of a data breach, iebet will notify the affected players and relevant legal authorities as quickly as possible.
Player Privacy Rights
Every player using the iebet platform has the following rights regarding their personal information.
Right to Access
You can request to view the personal information we hold about you.
Right to Rectification
You can request that incorrect or incomplete information be corrected.
Right to Erasure
You can request that your information be deleted when there are no remaining legal obligations and you wish to stop using the service.
Right to Restrict
You can opt out of analytics cookies, targeted advertising, and non-essential communications.
Right to Data Portability
You can request to receive the personal information you have provided in a readable file format.
Right to Withdraw Consent
You can withdraw consent you previously gave at any time. However, this will not affect actions already carried out.
To exercise any of these rights, send an email to [email protected] or contact us via 24/7 live chat.
Data Retention Period
iebet will retain a player's personal data for as long as the service is active and for as long as required to meet legal obligations.
- Account data: Retained after account closure for as long as required to meet legal obligations
- Financial records: Retained for the period required under financial regulations
- KYC data: Retained until the legally required verification period is complete
- Cookies: Expire automatically based on set timeframes; players can delete them manually in their browser
- Customer Support records: Retained for a set period after the interaction ends in order to monitor service quality
Minor Protection
If we become aware that a player under 21 is using the platform, we will close that account immediately and will not continue to hold their personal data without a lawful basis. Parents or guardians who believe a minor in their household is accessing the platform are asked to notify us immediately at [email protected].
Policy Changes
iebet may review and update this Privacy Policy when services change, when legal requirements change, or when best practices for personal data protection change.
Any changes will be posted on this policy page and the "Last updated" date will be revised accordingly. For significant changes, players may be notified by email. Continued use of the platform after a policy update means you accept the revised policy.
Contact Us About Privacy
If you have any questions about this policy, you can reach the iebet support team through the following channels.
Live Chat
Contact us instantly via 24/7 Burmese live chat
What you should know about data protection
Frequently asked questions from players about personal data